News
TalkTalk, AOL Broadband, TalkTalk Business, Tiscali Customers
Posted by Karl @ Macintosh Electronics Ltd Help Desk on 08 July 2016 01:42 pm
Imports Information for TalkTalk, AOL Broadband, TalkTalk Business, Tiscali Customers

Due to high amount hacking attempts from above Broadband Suppliers, we have blocked all traffic to our network

Customers with broadband (ADSL or Fibre) need to contact there support of above providers ask them look in Support Ticket [Ticket#2016061064010275] 

We like to apologize for any inconvenience. If you have any questions, please contact our support department by +44 161 796 5272. During business


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Maintenance Scheduled Help Desk
Posted by Karl @ Macintosh Electronics Ltd Help Desk on 23 February 2016 10:50 am

We wanted to let you know that we will be performing maintenance on our core systems that will affect our Helpdesk management system functions.

This maintenance is scheduled to begin at 6:00pm (GMT) on Tuesday, February 23th, with an expected maintenance window of three hours. Each server should only see a 3 hours of intermittent availability. Regardless, we recommend that customers and partners avoid logining to the help desk software during this time to avoid issues.

 

We apologize for


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Magento
Posted by Karl @ Macintosh Electronics Ltd Help Desk on 23 January 2016 11:04 am

Magento have resolve several security issue and are asking all users with immediate effect to update their software below, and have released two security patches to be installed.

 

SUPEE-7405 (https://magento.com/security/patches/supee-7405 )

 

SUPEE-7616 (https://magento.com/blog/magento-news/usps-updates-coming-january-17 ),

 

For security purpose you should install both patches to your website as soon as possible, before updating to check that it's compatible with your website


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WordPress Security Update Issued
Posted by Karl @ Macintosh Electronics Ltd Help Desk on 16 September 2015 10:14 am

 WordPress Security Update Issued

  An update for WordPress was just released to address various security vulnerabilities and it is recommended that you update as soon as possible.

 Official Link:

https://wordpress.org/news/2015/09/wordpress-4-3-1/

WordPress 4.3.1 Security and Maintenance Release

Posted September 15, 2015 by Samuel Sidler. Filed under Releases, Security.

WordPress 4.3.1 is now available. This is a security release for all previous versions and we strongly encourage you


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Upgrades To Power Supplies
Posted by Karl @ Macintosh Electronics Ltd Help Desk on 15 October 2014 12:06 pm

Upgrades to power supplies at 20 BT exchanges

 

Contractors will be replacing the UPS and Auto Transfer Switches to the following schedule

 

                Mon 20/10/2014 Nottingham

                Tue 21/10/2014 Sheffield

                Wed 22/10/2014 Leeds

                Thu 23/10/2014 Newcastle

                Fri 24/10/2014 Peterborough

                Mon 27/10/2014 Manchester

                Tue 28/10/2014 Preston

                Wed 29/10/2014 Edinburgh

                Thu


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Emergency Work: BT Wholesale 21CN DSL Network Upgrades
Posted by Karl @ Macintosh Electronics Ltd Help Desk on 29 July 2014 02:41 pm

Engineering work will be carried out in the following areas as part of BTs 21CN network upgrades.

 

31/07/14 00:00 - 06:00hrs

Newcastle

Manchester

 

During this window customers will experience approximately 90 minutes of downtime. We would advise users experiencing connectivity issues after the maintenance window has closed to reboot their router before contacting the support desk.

 

We apologise for any inconvenience this may


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Help Desk Software by Macintosh Electronics Ltd